Two issues have cropped up consistently: The bottom of the crawl is hard to see on some TVs and not everyone is getting a text alert when their school closes.
I can't see all the lines on your new on-air iAlert. Fix it!
We know there are display issues and our artists and engineers are working on them; they are dealing specifically the display issue on the lowest line of information so that is moved up on the screen. We appreciate your patience. We appreciate your input and invite your comments and suggestions any time.
How do I sign up for iAlert text messages? Why haven't I gotten a text alert yet?
Click here to sign up for iAlert school closing text messages
It can take up to 36 hours for you to get a confirmation code on your mobile device.
Our iAlert system delivers text messages to your mobile phone provider, such as AT&T Wireless, Verizon, Alltel, and so on.
It is up to your provider to then deliver the text message to your phone or mobile device.
All text messaging works this way; unfortunately, the texting system is not perfect.
But you should receive a text message no matter if school is closed, delayed, or if there are after school activities canceled.
VIDEO FEATURES:WKYC's Dan Ketterick answers your questions about iAlert:
WKYC's Assistant News Director Howard Fencl answers your questions about the new school closing crawl:
