Thursday, June 26, 2008

Buyer Beware: Ohio company accused of misleading set-top buyers

The Better Business Bureau accuses an Ohio company of running a misleading ad campaign for a TV set-top box called "Miracle ClearView."

In newspapers across the U.S., Universal TechTronics of Canton has advertised free devices that it says enable the viewer to access free television channels and services.

But the BBB says consumers actually pay about $100 for what it says are merely digital TV converter boxes available in stores for around $20 with a government coupon.

Universal TechTronics vice president John Armstrong denies that the ads are deceptive and says the consumer watchdogs don't have their facts straight. He says the boxes are free, but customers pay $59 for a warranty that covers the product for five years, plus roughly $10 for shipping.

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